ordering from Microsonic
Here Are a few tips
Always keep original order number
Please reference the original order number when ordering duplicates and remakes. We save 3D ear-scans for 5 years.
Remakes:
Always include
1. The previous order number (and/or guarantee);
2. The reason for the remake;
3. Specify areas for adjustments.
2. The reason for the remake;
3. Specify areas for adjustments.
Order Status Inquiries: Have your order form handy
All orders are tracked by order number, so please have your order form handy.
Duplicating an Order
Please reference your original order number when ordering.
Include Order Form with ear Impressions
When mailing ear impressions, please keep the Pink copy for your records. Include both the White and Yellow copies in the impression box.
Send a Complete Ear Impression
Be sure the ear impressions include a deep canal [to the 2nd bend], a helix curl, and are devoid of significant bubbles and gaps.
Ear Impressions for Hearing Protection
If you are ordering our LifePlugs™ or PULSE™ musician earplugs, ear impressions should be PAST the second bend.
we design earmolds for all hearing aid receivers
Simply include the receiver specifications in your order, or send us the receiver.
We custom-fit almost anything
Earbuds, communication ear pieces, hearing aids, cochlear. Have a unique product? Send us the device and we'll custom design a sleeve for it.
contact phone number
Always include a contact phone number. We may need to discuss your order.
No Logos on
PULSE™ musician earplugs; LifePlugs™; skeletons & canals; earmolds with handles, stripes, or polk-a-dots.
Floating swim plugs
Clear-tint and Glitters are not available.
Fill out all order forms completely
Missing information will always delay your order.
Please include PO#
If a PO# is required, include this number on the order form.
To Receive Medicare / Medicaid Pricing
Every Medicare/Medicaid order must include a member number to receive special pricing. Whether placing an order online or submitting a paper order form, please include this number.
Custom Earmolds by Microsonic.
